Privacy Policy

CPD Worldwide (UK)

Effective Date: January 2026

Welcome to the CPD Worldwide (UK) Privacy Policy ("Privacy Policy").

CPD Worldwide (UK) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit cpdworldwide.uk, engage with our services, or otherwise interact with us, and informs you of your privacy rights and how the law protects you.

1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy provides information on how CPD Worldwide (UK) collects and processes personal data, including data you provide when you:

Visit or use our website (cpdworldwide.uk)
Apply for CPD accreditation or related services
Register as an accredited provider
Contact us directly by email, telephone, or other means

This website is not intended for children, and we do not knowingly collect personal data relating to children.

This Privacy Policy should be read together with any other privacy notices we may provide on specific occasions. It supplements, and does not override, those notices.

2. Data Controller

CPD Worldwide (UK) is the data controller responsible for your personal data (referred to as "we", "us", or "our" in this Privacy Policy).

Legal entity name: CPD Worldwide Ltd
Company number: 16967086
Jurisdiction: England and Wales
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX

Jurisdiction: England and Wales

We are registered with the Information Commissioner’s Office (ICO) as a data controller or will do so where required.

3. Contact Details

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us:

Email: privacy@cpdworldwide.uk
Postal address: Data Privacy Manager, CPD Worldwide (UK), [Insert address]

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to address your concerns before you contact the ICO.

4. Changes to This Privacy Policy

We keep this Privacy Policy under regular review and may update it from time to time. Any changes will be posted on this page, and material changes may be notified by appropriate means.

Please ensure the personal data we hold about you is accurate and up to date and inform us of any changes.

5. Third-Party Links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

6. The Data We Collect About You

Personal data means any information that can identify an individual.

Categories of personal data we may collect:

Identity Data: name, title, date of birth (where relevant)
Contact Data: email address, postal address, telephone number
Financial Data: payment details (processed securely by third-party payment providers)
Technical Data: IP address, browser type, device information, cookies, and usage data
Profile Data: account details, accreditation history, professional information
Usage Data: interactions with our website and services
Marketing & Communications Data: communication preferences

We may also collect Aggregated Data for statistical and analytical purposes. Aggregated data does not identify individuals and is not considered personal data.

We do not collect special category personal data or data relating to criminal convictions.

7. If You Fail to Provide Personal Data

Where personal data is required by law or under a contract and you fail to provide it, we may be unable to provide our services or process accreditation applications.

8. How Your Personal Data Is Collected

We collect data through:

Direct interactions: when you complete forms, apply for accreditation, or contact us
Automated technologies: cookies and analytics tools
Third parties: analytics providers, payment processors, and publicly available sources such as Companies House

9. How We Use Your Personal Data

We will only use your personal data where permitted by law, including:

To perform a contract
For legitimate business interests
To comply with legal obligations
Where you have provided consent

You may withdraw consent at any time.

10. Purposes for Processing Personal Data

We use personal data to:

Process accreditation applications
Provide and manage services
Communicate with providers and users
Improve our website and services
Manage payments and compliance
Send marketing communications (where consented)

11. Marketing Communications

You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

12. Cookies

Our website uses cookies to improve functionality and user experience. For more information, please see our Cookie Policy.

13. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.

14. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal and regulatory requirements.

15. Your Legal Rights

Under UK data protection law, you have rights including:

Access to your personal data
Correction of inaccurate data
Erasure of personal data
Restriction of processing
Data portability
Objection to processing

To exercise these rights, please contact us.

16. International Transfers

Where personal data is transferred outside the UK, appropriate safeguards will be implemented.

17. Governing Law

This Privacy Policy is governed by the laws of England and Wales.

CPD Worldwide (UK)
Committed to protecting your personal data and privacy.